Srivats Gundurao believes in the power of empathy to innovate & design Investment & Financial services that can help Financial Institutions increase their financial growth, through bots.
As Program Director at design.unbounded, he heads the Operations and Delivery of our products and services, ranging from workshops, conferences to Design Leader services.
Srivats is also responsible for the Market Research, Business Management, & Customer Relations at design.unbounded and he guides teams in the human-centered design process from behavioral insights to prototype tests and works closely with partner organizations to implement impactful solutions around Australia.
At design.unbounded, Srivats brings in his 11 years of vast experience of Business & Program management, Client Engagement, Supply Chain & Market Research functions including the design, implementation & delivery of customer-centered automation processes with JP Morgan Chase in USA.
Srivats previously worked in JP Morgan Chase’s India office at the intersection of business communication and business operations, specializing in finding compelling stories in complex financial information. Before that, Srivats was a successful team leader at the Northern Trust Corporation, where he covered financial, economic, business operations & delivery of migration and reconciliation products.